Service Desk Officer
Job No:
MRSC7025
Location:
Kyneton
Permanent Full Time
$70,235 - $73,964 p.a plus Super plus RDO
Position No: 7025 & 7075
About the role
We are seeking a dedicated individual to play a key role in supporting the technical needs of our organisation. In this role, you will provide prompt and effective assistance with both hardware and software systems, ensuring that end-users' requirements are met efficiently. You will collaborate closely with team members across different departments to troubleshoot issues, resolve technical problems, and minimize service disruptions. Your proactive approach will be essential in maintaining smooth operations and delivering a high level of customer satisfaction, that has a meaningful impact.
About you
You have a passion for technology and a problem-solving mindset; you are highly motivated and work well within a multi-disciplined technical team. Previous experience with Microsoft Windows & Office based environment is essential. Practical understanding of application support, help desk operations, security, backup and recovery techniques is highly desirable.
Working at Macedon Ranges Shire Council
At Macedon Ranges Shire Council, we’re passionate about building a thriving workplace where everyone feels respected, valued and empowered to contribute. You’ll work together alongside supportive and collaborative colleagues who share our values of honesty, accountability and innovation. We champion a culture of belonging through a variety of workplace flexibility options, and calendar of wellbeing, diversity and inclusion related programs and initiatives.
Staff Benefits
- Opportunities for career development and training
- Discount on memberships at Council gym and pool facilities
- Annual no cost flu vaccinations
- Purchasing Additional Leave
- Employee Assistance Program
- Access to hundreds of exclusive workplace benefits via our Employee Benefits platform
Interviews are expected to be held from the week commencing 28 October 2024.
Closing Date: 25 October at 5pm.
To apply please click below and follow the prompts. Please have a copy of your current Resume, responses to Selection Criteria for the role and a Cover letter ready to attach.